10. Why we should choose your elevator & escalator?
Because we have not only good enough products, but also cooperated local partners who can provide excellent installation & maintenance service for you, and take care the elevator & escalator since they running.You never worry about anything after you have STAR elevator & escalator.
9. What’s your development mind for elevator & escalator business?
We think elevator & escalator business is not separated, it must be related with local partners(installation team, maintenance engineers), we provide products and local partners provide service, we should work together for long time for whole elevator & escalator life.
8. What kind cooperation your pursue?
We like to cooperate with local partners who can provide installation and maintenance service for long time, and we will support our partners to grow up, then better service can be provided to our customers.
7. What's your delivery time?
Usually 25days, but urgent production, for example 20days is also available.
6. Can we visit your factory before we order?
Yes of course, you're welcome to visit us. Our company is near to Shanghai airport.
5. What's your guarantee time?
We can provide 18months guarantee period, during this time, we will send free replacements to you.